This Refund & Cancellation Policy applies to all services provided by FreelyCoded through the website https://freelycoded.com. By purchasing our services, you agree to the terms outlined below.

1. General Policy

FreelyCoded provides digital services including (but not limited to) web design, web development, SEO, digital marketing, branding, and custom solutions. Due to the nature of these services, refunds are handled on a case-by-case basis as described below.

2. Project-Based Services

Before Project Starts

  • If a cancellation request is made before any work has started, a full refund may be issued.

  • Any payment processing fees may be deducted.

After Project Has Started

  • If work has already begun, no full refund will be issued.

  • A partial refund may be considered based on:

    • Work already completed

    • Time invested

    • Resources used

  • Administrative, consultation, and planning fees are non-refundable.

3. Milestone & Advance Payments

  • All advance payments or deposits are non-refundable once the project has started.

  • Payments made for completed milestones are final and non-refundable.

4. Subscription & Recurring Services

For recurring services such as SEO, maintenance, or marketing subscriptions:

  • You may cancel at any time by providing written notice.

  • Cancellation will take effect at the end of the current billing cycle.

  • No refunds are provided for partially used subscription periods.

5. Delays & Client Responsibilities

Refunds will not be granted if project delays are caused by:

  • Failure to provide required content or information

  • Lack of communication or approval from the client

  • Changes in project scope after work has started

6. Exceptional Circumstances

Refunds may be considered in exceptional cases such as:

  • Inability of FreelyCoded to deliver the agreed service

  • Technical issues that prevent service completion

All such cases will be reviewed individually.

7. Chargebacks & Payment Disputes

  • Clients are encouraged to contact us first before initiating a chargeback.

  • Unauthorized chargebacks may result in service suspension and future refusal of service.

8. How to Request a Refund or Cancellation

To request a refund or cancel a service, please contact us with the following details:

  • Full name

  • Email address used for the order

  • Project or invoice reference

  • Reason for the request

Requests must be sent to:

Email: admin@freelycoded.com

9. Policy Updates

FreelyCoded reserves the right to modify this Refund & Cancellation Policy at any time. Changes will be effective once published on this page.

10. Contact Information

If you have any questions regarding this policy, please contact us:

FreelyCoded
Website: https://freelycoded.com
Email: admin@freelycoded.com

This policy is provided for general informational purposes and does not constitute legal advice.